JOHNSON FUNERAL HOMES













Frequently Asked Questions

Why should I plan a funeral for my loved one?

A funeral or memorial is a customary way to recognize death and its finality. Funerals are held for the living to show respect for the dead and to help survivors begin the grief process. They also give mourners a chance to share stories, create memories, fulfill religious beliefs & customs, participate in a support system, and gather at a peaceful place during a time of confusion and uncertainty.

What tasks are involved in arranging a funeral?

There can be as many as 200 tasks when planning a funeral. Many of them are listed below. Our Funeral Director will coordinate most of these for you, after meeting with you at a private consultation.
  • Obtain the signature of the attending physician, coroner or medical examiner on the required certificate; file the certificate with the registrar of vital statistics where the death occurred
  • Ensure compliance with government regulators
  • Transfer the deceased from the place of death to the funeral home (local or out of town)
  • Obtain family history
  • Make decisions regarding the remains of the deceased
  • Determine the budget (if funeral has not been pre-arranged)
  • Determine the funeral or memorial service location(s), such as church, chapel, or graveside
  • Plan for a viewing/visitation and determine open or closed casket
  • Choose the final resting place (cemetery, mausoleum, private land, etc.)
  • Make necessary arrangements with clergy, church and cemetery officials
  • Obtain certified copies of the death certificate, as necessary
  • Procure the burial permit and file with the cemetery
  • Select and purchase the casket, outer burial container or urn
  • Select a monument/marker
  • Order and schedule the delivery of all products/merchandise
  • Compose and submit newspaper and other media notices
  • Choose clothing & jewelry
  • Select poems, scripture, readings
  • Select music: taped, live musicians, etc.
  • Choose pallbearers
  • Arrange for transportation of the deceased
  • Secure flower/equipment trucks, as necessary
  • Purchase acknowledgement cards, register books, memorial folders, etc.
  • Purchase a door wreath & flowers
  • Arrange for family transportation
  • Complete social security papers and secure social security benefits
  • Secure Veterans benefits (if applicable)
  • Secure life insurance benefits (if applicable)
  • Contact insurance agents
  • Complete accounting, clerical and filing work
  • Answer telephone calls
  • Notify other organizations that your loved one participated in

What do funeral directors do?

Funeral directors are caregivers, advisors, and administrators. They make the arrangements for the transportation of the body, complete all necessary paperwork, and carry out the wishes of the family regarding the funeral and final disposition of the body. They have experience assisting the bereaved in coping with death, are trained to answer questions about grief, and can recommend sources of professional help.

Who should be included in the gathering or ceremony?

Family, close friends, co-workers, fellow worshippers, neighbors & acquaintances, and in some cases, the greater community.

What costs are associated with funerals?

The cost of a funeral includes all the services of a funeral director (see task list above), merchandise, such as caskets and urns, and transportation. Other costs may apply. In general, funeral homes make only a modest profit. We have included our General Price List on our web site for your convenience.

What recourse does a consumer have?
Funeral service is regulated by the FTC and state licensing boards. In most cases, the consumer should discuss problems with the funeral director first. If the dispute cannot be solved by talking with the funeral director, the consumer may wish to contact the Funeral Service Consumer Assistance Program. FSCAP provides information, mediates disputes, provides arbitration, and maintains a consumer guarantee fund for reimbursement of services rendered.

NOTE CHANGEAfter nearly a 1/2 century of service at our former location - Johnson Funeral Chapel location - Norfolk, Nebraska Roger Johnson has divested this business. 

IF YOU ARE LOOKING FOR SERVICE IN NORFOLK, NEBRASKA in ANY location please call 402-644-0703; Stanton 402-439-2109; Randolph 402-337-0711 we provide professional, caring assistance for all services in Norfolk and Northeast Nebraska for many years to come.  Johnson Funeral Home would be honored to serve you in your time of need as we have for OVER 50 years.  We cherish the relationships we have made in the past and look forward to new relationships as we move forward in years to come.

Consumer Education Website Content

We are a member of the National Funeral Directors Association (NFDA) and as such, we adhere to a strict Code of Professional Conduct that ensures the highest professional standards and quality of service to families.

In accordance with the NFDA Code of Professional Conduct, we acknowledge and adhere to the obligations of the funeral profession in five (5) key areas, which follow an Ethical Principle that sets forth the goals and ideals of the profession.

These obligations are:

Ethical Principle: Members have an ethical obligation to serve each family in a professional and caring manner, being respectful of their wishes and confidences, being honest and fair in all dealings with them and being considerate of those of lesser means.

Ethical Principle: Members have an ethical obligation to care for each deceased person with the highest respect and dignity, and to transport, prepare and shelter the remains in a professional, caring and conscientious manner.

Ethical Principle: Members have an ethical obligation to offer their services and to operate their businesses in accordance with the highest principles of honesty, fair dealing and professionalism.

Ethical Principle: Members have an ethical obligation to maintain strict compliance with the letter and spirit of all governmental laws and regulations that impact the funeral consumer, the funeral profession, and the public health.

Ethical Principle: Members have an ethical obligation to promote, participate and support the National Funeral Directors Association in its mission to help all members enhance the quality of funeral service to families.

 

NFDA Consumer Tips for Arranging a Funeral

 

At some time in our lives, most of us will make or assist in making funeral arrangements. This will not be an easy time, but the National Funeral Directors Association (NFDA) offers these tips for smart planning.

 

1.      Be an informed consumer. Don't be reluctant to ask questions.

 

2.      Today's funeral director offers a variety of options to meet your financial needs and wishes. Families should discuss all options with their funeral director when making arrangements.

 

3.      When selecting a funeral director, choose one who is licensed and has a good reputation in the community. Give thought to this decision as you would when choosing a doctor, attorney or other professional.

 

4.      Be prepared! Avoid the burden of making decision while under emotional stress by organizing details with your funeral director ahead of time. Remember ... preplanning doesn't necessarily mean prepaying.

 

5.      Plan a personal and meaningful ceremony or service to help you begin the healing process. Getting through grief is never easy but having a meaningful funeral will help.

Funeral Pre-planning Can Offer
Emotional and Financial Security

 

Thinking about one's funeral leaves most people feeling a little uneasy, but more adults are finding that preparing for the inevitable is a wise decision. Those pre-planning their own funerals say it offers great emotional and even financial security.

 

Approximately 98 percent of American funeral homes offer pre-planning options to families in their communities, according to the National Funeral Directors Associations (NFDA). Among the biggest reasons families prearrange is the peace of mind that comes with knowing a spouse or child will not be left with making important decisions at a stressful time.

 

Pre-planning ensures the family that their loved one's final wishes will be met. Many families are comforted knowing the funeral reflects what their loved one wanted. Pre-planning may or may not involve prepaying. NFDA recommends prearranging for everyone and suggests discussing with a licensed funeral director the benefits prepayment can offer.

 

There are generally three basic ways to prepay a funeral.

1.      A regulated trust can be established by a licensed funeral director.

2.      A life-insurance policy can be purchased, equal to the value of the funeral.

3.      Individuals can establish a savings or certificate of deposit account earmarked for funeral expenses. The account can be designated as "payable on death" (POD) to the funeral home.

 

As with any contract, it's wise to read the prepayment agreement carefully to be sure you understand all the provisions. You may want to ask:

  • Who receives the interest on the account, and who must pay taxes on the interest?
  • Is the prepayment ever refundable, in part or in full?
  • Can the plan be used at a funeral home of my choice?
  • What happens if the funeral home goes out of business or is sold?
  • In the event the purchaser of the plan moves, is the prefunded plan transferable?

 

Once you've made your pre-arrangements, keep a copy of your plan and any pertinent paperwork in a safe place and inform a close friend or relative what arrangements you’ve made and where the information may be found.

 

One of our funeral directors can walk you through the prearrangement process. NFDA recommends prearranging for everyone and developed the Bill of Rights for Funeral Pre-planning as a resource for understanding what to expect from a preneed contract.

Discussing Death with a Child

 

Q: Should children attend funerals?

A: Yes. Attending the funeral allows the child to be a part of the family at a time when they need love and attention the most. If the child is leery of the funeral, perhaps you can arrange a private moment before or after the service for the child to say goodbye. Or ask your funeral director if their facility has a playroom where that child could stay until the service is complete. The important thing is that the child is with friends and family and not isolated from the situation.

 

Q: How can I help a grieving child?

A: Here are five simple ways to help a grieving child:

  • Be there for the child. Listen when they need to talk, and hug them when they need comfort.
  • Share fond memories about the loved one with the child, and encourage them to share their own memories.
  • Encourage the child to draw a picture or write a letter to their loved one. These items could be placed in the casket or displayed during the cremation.
  • Frame a picture of the loved one for the child or give the child another memento to remember their loved one by. (i.e. coins that were in their pocket, a favorite pin, etc.)

·         Involve the child in the funeral. Let them read a poem or letter they have written, sing or play a song during the service, or even just attend the funeral with family and friends.

 

Q: How can we protect children from the loss?

A: It is impossible to protect children from the pain of losing someone they loved. Trying to hide the death from them will only delay their inevitable realization that the person is no longer a part of the child’s life. It is better to include children in the mourning experience and teach them a healthy way to deal with their feelings.

Frequently Asked Questions About Funeral Service

 

Q: What is the purpose of a funeral?

A: Funerals fill an important role for those mourning the loss of a loved one. By providing surviving family members and friends a caring, supportive environment in which to share thoughts and feelings about the death, funerals are the first step in the healing process.

The ritual of attending a funeral service provides many benefits including:

  • Providing a social support system for the bereaved.
  • Helping the bereaved understand death is final and that death is part of life.
  • Integrating the bereaved back into the community.
  • Easing the transition to a new life after the death of a loved one.
  • Providing a safe haven for embracing and expressing pain.
  • Reaffirming one’s relationship with the person who died.
  • Providing a time to say good-bye.

It is possible to have a full funeral service even for those choosing cremation. The importance of the ritual is in providing a social gathering to help the bereaved begin the healing process.

                  

Q: I've never arranged a funeral before. What do I need to know?

A: At some time in our lives, most of us will make or assist in making funeral arrangements. This will not be an easy time, but the National Funeral Directors Association (NFDA) offers these tips for smart planning.

1.      Be an informed consumer. Don't be reluctant to ask questions.

2.      Today's funeral director offers a variety of options to meet your financial needs and wishes. Families should discuss all options with their funeral director when making arrangements.

3.      When selecting a funeral director, choose one who is licensed and has a good reputation in the community. Give thought to this decision as you would when choosing a doctor, attorney or other professional.

4.      Be prepared! Avoid the burden of making decision while under emotional stress by organizing details with your funeral director ahead of time. Remember ... preplanning doesn't necessarily mean prepaying.

5.      Plan a personal and meaningful ceremony or service to help you begin the healing process. Getting through grief is never easy but having a meaningful funeral will help.

6.      Contact a licensed funeral director or NFDA for more information on making meaningful arrangements.

                  

Q: Is it possible to plan a funeral in advance?

A: We recommend that everyone preplan his or her own funeral. Doing so can offer emotional and financial security for both you and your family. By preplanning a funeral you will get the kind of service you want and your family will be unburdened from making decisions at a stressful time. Preplanning doesn’t necessarily mean prepaying. If you are considering preplanning your funeral, please visit the Preneed section of this website or contact us for more information.

 

Q: Can I still have a funeral service if I choose cremation?

A: Yes. Cremation opens the doors to a number of different funeral options. From traditional services to contemporary celebrations, cremation gives you the flexibility to personalize the services for yourself or a loved one. To learn more about cremation, please visit the Cremation section of this website or contact us for more information.


 Thinking About Cremation?

 

As more people are choosing cremation, funeral service professionals are striving to give consumers a true sense of what their many options are for a funeral service. Often funeral directors find that people have a preconception that they have fewer choices for a ceremony when selecting cremation for themselves or a loved one. Therefore, they request direct cremation and deny the surviving friends and family an opportunity to honor them with a memorial service. In actuality, cremation is only part of the commemorative experience. In fact, cremation can actually increase your options when planning a funeral. The following information is meant to help you build an understanding of what cremation is, allowing you to make an informed decision when arranging a funeral for yourself or a loved one.

Cremation gives flexibility to search for types of tributes that reflect the life being honored. But this doesn’t mean that aspects of traditional funeral services have to be discarded. Your options will be discussed with you by our funeral professionals, some options you may have not even thought.  Even with cremation, a meaningful memorial that is personalized to reflect the life of the deceased could include:

  • A visitation prior to the service;
  • An open or closed casket;
  • Special music;
  • A ceremony at the funeral chapel, your place of worship or other special location; and
  • Participation by friends and family.
  • Graveside services giving a permanent place to remember;

Commonly, cremated remains are placed in an urn and committed for inurnment inside of an urn vault in your grave space at your cemetery; an indoor or outdoor mausoleum or columbarium; interred in a family burial plot; or included in a special urn garden. Cremation also gives families the option to scatter the remains. This can be done in a designated cemetery garden or at a place that was special to the person. Today, cremated remains can even become part of an ocean reef or made into diamonds.

 

Whatever you choose, cremation or burial, traditional services or contemporary celebrations, your NFDA funeral director is here to help you.

 



Email: info@johnsonfuneralhomes.net

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